Terms and Conditions
J.A.G. & Sons Overhead
Effective Date: February 25, 2026
Last Updated: February 25, 2026
1. Acceptance of Terms
Welcome to J.A.G. & Sons Overhead (“Company,” “we,” “us,” or “our”).
By accessing or using our website https://jagandsons.com (“Site”), you agree to be bound by these Terms and Conditions (“Terms”), as well as our Privacy Policy.
If you do not agree, please discontinue use immediately.
These Terms govern all access to and use of the Site, including all content, features, forms, and communications. We reserve the right to make changes or modifications to these Terms at any time. You will be subject to the changes in any revised Terms by your continued use of the Site after the date such revised Terms are posted.
The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.
2. Use of Our Website
You agree to use our website only for lawful purposes and in accordance with these Terms. You agree not to:
- Submit false, misleading, or fraudulent information
- Attempt to gain unauthorized access to any part of the Site
- Interfere with the Site’s operation or security
- Use any automated system (bots, scrapers) without consent
- Post or transmit any unlawful, abusive, or obscene material
- Copy or adapt the Site’s software or code
- Use the Site for any revenue-generating endeavor or commercial enterprise in competition with us
We may terminate access at any time for violation of these Terms.
3. Services Disclaimer
The information on this Site is for informational and marketing purposes only. Submitting a form or contacting us does not create a service contract. All service agreements are confirmed separately via written or verbal approval.
4. Communications and Consent
By providing your contact information through forms, calls, texts, or emails, you consent to receive communications from us via email, SMS/MMS, and phone.
You may opt out at any time:
- Email: Click “Unsubscribe” in any message
- SMS: Reply STOP to cancel or HELP for help
- Phone: Request removal during a call or email us at [email protected]
5. SMS/Text Messaging Terms of Service
Program Name: J.A.G. & Sons Overhead SMS Messaging Program
Description of SMS Use Cases
By opting in to the J.A.G. & Sons Overhead SMS Messaging Program, you agree to receive text messages from us related to:
- Service updates and appointment reminders
- Missed call text-backs
- Promotional offers, marketing content, and special deals
- Follow-up communications related to your service inquiries
Message frequency may vary. You may receive recurring messages.
Opt-Out Instructions
You can cancel the SMS service at any time. Simply text “STOP” to the shortcode or phone number from which you received the message. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.
Customer Support Contact
If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to:
- Email: [email protected]
- Phone: West Haven: (203) 456-9133 | North Haven: (203) 457-8969
- Address: 19 Atwood Place, West Haven, CT 06516
Message and Data Rate Disclosure
As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.
Carrier Liability Disclaimer
Carriers (e.g., T-Mobile, AT&T, Verizon, etc.) are not liable for delayed or undelivered messages.
Age Restriction (18+)
You must be at least 18 years of age to opt in to and participate in the J.A.G. & Sons Overhead SMS Messaging Program. By opting in, you confirm that you are 18 years of age or older.
Privacy Policy
For privacy-related inquiries and information about how we handle your data, please refer to our Privacy Policy: https://jagandsons.com/privacy-policy
Compliance
We comply with all applicable messaging regulations, including:
- Telephone Consumer Protection Act (TCPA)
- CTIA messaging guidelines
- 10DLC campaign registration requirements
- CAN-SPAM Act
6. Intellectual Property
All materials, content, text, images, designs, logos, and branding on this Site are owned or licensed by J.A.G. & Sons Overhead and are protected by copyright and trademark laws.
You may not copy, reproduce, republish, or use our trademarks or logos without permission. You are granted a limited license to access the Site for personal, non-commercial use only.
7. User-Generated Content
If you post or submit reviews, comments, feedback, or other content, you grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, display, reproduce, and distribute that content. You represent that your content is lawful and does not infringe third-party rights.
8. No Warranties
This Site and its content are provided “as is” and “as available.” We make no warranties, express or implied, regarding accuracy, completeness, availability, or fitness for a particular purpose. Use of the Site is at your own risk.
9. Limitation of Liability
To the fullest extent permitted by law, J.A.G. & Sons Overhead and its directors, employees, agents, and affiliates are not liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of the Site. Our total liability shall not exceed $100.
10. Indemnification
You agree to defend, indemnify, and hold J.A.G. & Sons Overhead harmless from any claims, losses, damages, liabilities, or expenses arising out of your use of the Site, your contributions, or your violation of these Terms.
11. Data and Privacy
Use of the Site is subject to our Privacy Policy (https://jagandsons.com/privacy-policy), which explains how we collect and process data. By using the Site, you consent to our privacy practices.
The Site is hosted in the United States. If you access the Site from another region, your continued use constitutes agreement to have your data transferred to and processed in the United States.
12. Cookies and Tracking
By using our Site, you consent to the use of cookies and tracking technologies described in our Privacy Policy. You can manage cookies through your browser settings.
13. Children’s Use
This Site is intended for users 18 years or older. We do not knowingly collect data from children under 13. If discovered, we delete such data immediately.
14. Dispute Resolution
Any dispute arising out of these Terms shall be referred to binding arbitration under the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels). Any arbitration shall be limited to the dispute between the parties individually; class actions are not permitted.
15. Governing Law
These Terms are governed by the laws of the State of Connecticut. Any disputes not subject to arbitration shall be resolved in the courts of New Haven County, Connecticut.
16. California Users and Residents
If any complaint is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by phone at (800) 952-5210 or (916) 445-1254.
17. Severability
If any part of these Terms is found invalid or unenforceable, that provision is deemed severable and does not affect the remaining provisions.
18. Changes to Terms
We may update these Terms periodically. Changes will be effective immediately upon posting. Your continued use of the Site after changes constitutes acceptance.
19. ADA Website Accessibility Statement
We are committed to ensuring our website is accessible to all users, including individuals with disabilities. We strive to follow WCAG 2.1 accessibility standards. If you experience any difficulty, please contact us:
- Email: [email protected]
- Phone: West Haven: (203) 456-9133 | North Haven: (203) 457-8969
20. Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and J.A.G. & Sons Overhead regarding use of this Site.
21. Contact Us
For questions or concerns about these Terms:
- Email: [email protected]
- Phone: West Haven: (203) 456-9133 | North Haven: (203) 457-8969
- Address: 19 Atwood Place, West Haven, CT 06516