Terms and Conditions

Effective Date: February 25, 2026
Last Updated: February 25, 2026

1. Acceptance of Terms

Welcome to J.A.G. & Sons Overhead (“Company,” “we,” “us,” or “our”).

By accessing or using our website https://jagandsons.com (“Site”), you agree to be bound by these Terms and Conditions (“Terms”), as well as our Privacy Policy.

If you do not agree, please discontinue use immediately.

These Terms govern all access to and use of the Site, including all content, features, forms, and communications.

Supplemental terms and conditions or documents that may be posted on the Site from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Terms at any time and for any reason. We will alert you about any changes by updating the “Last Updated” date of these Terms, and you waive any right to receive specific notice of each such change. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Terms by your continued use of the Site after the date such revised Terms are posted.

The Site is intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Site.

2. Use of Our Website

You agree to use our website only for lawful purposes and in accordance with these Terms.

You agree not to:

Submit false, misleading, or fraudulent information
Attempt to gain unauthorized access to any part of the Site
Interfere with the Site’s operation or security
Use any automated system (bots, scrapers) without consent
Post or transmit any unlawful, abusive, or obscene material
Systematically retrieve data or other content from the Site to create or compile a collection, database, or directory without written permission from us
Circumvent, disable, or otherwise interfere with security-related features of the Site
Use any information obtained from the Site in order to harass, abuse, or harm another person
Upload or transmit viruses, Trojan horses, or other material that interferes with any party’s use and enjoyment of the Site
Engage in unauthorized framing of or linking to the Site
Attempt to impersonate another user or person
Copy or adapt the Site’s software, including but not limited to Flash, PHP, HTML, JavaScript, or other code
Except as permitted by applicable law, decipher, decompile, disassemble, or reverse engineer any of the software comprising or in any way making up a part of the Site
Use the Site as part of any effort to compete with us or otherwise use the Site and/or the Content for any revenue-generating endeavor or commercial enterprise

We may terminate access at any time for violation of these Terms.

3. Services Disclaimer

The information on this Site is for informational and marketing purposes only.

Submitting a form or contacting us does not create a service contract.

All service agreements are confirmed separately via written or verbal approval.

We reserve the right to modify or discontinue any services listed on the Site without notice.

4. Communications & Consent

By providing your contact information through forms, calls, texts, or emails, you consent to receive communications from us via:

📧 Email (CAN-SPAM compliant)
📲 SMS/MMS (TCPA and 10DLC compliant)
☎️ Phone calls

You may opt out at any time:

Email: Click “Unsubscribe” in any message
SMS: Reply STOP to cancel or HELP for help
Phone: Request removal during a call or email us

We will never sell or share your personal information with unaffiliated third parties for marketing purposes.

5. SMS/Text Messaging (TCPA/10DLC Compliance)

By opting in, you agree to receive text messages from J.A.G. & Sons Overhead related to:

Service updates and appointment reminders
Missed call text-backs
Promotional offers or marketing content

Message frequency may vary.
Message and data rates may apply.
You may opt out anytime by replying STOP.

We comply with:

Telephone Consumer Protection Act (TCPA)
CTIA guidelines
10DLC registration requirements

6. Intellectual Property

All materials, content, text, images, designs, logos, and branding on this Site (collectively, the “Content”) and the trademarks, service marks, and logos contained therein (the “Marks”) are owned or licensed by J.A.G. & Sons Overhead, and are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, international copyright laws, and international conventions.

You may not:

Copy, reproduce, or republish any materials
Use our trademarks or logos without permission
Claim ownership of our content
Upload, post, publicly display, encode, translate, transmit, distribute, sell, license, or otherwise exploit any Content for any commercial purpose without our express prior written permission

You are granted a limited license to access and use the Site and to download or print a copy of any portion of the Content to which you have properly gained access solely for your personal, non-commercial use. We reserve all rights not expressly granted to you.

7. User-Generated Content & Contributions

If you post or submit reviews, comments, feedback, or other content (“Contributions”):

You grant us a non-exclusive, royalty-free, perpetual, worldwide license to use, display, reproduce, modify, translate, transmit, and distribute that content for any purpose.
You represent that your content is lawful, does not infringe third-party rights, and is not false, misleading, obscene, or otherwise objectionable.
You represent that you are the creator and owner of or have the necessary licenses, rights, consents, and permissions for your Contributions.
We reserve the right to edit, re-categorize, or remove any content at any time and for any reason, without notice.
We do not assert any ownership over your Contributions. You retain full ownership of all of your Contributions and any intellectual property rights associated with them.
You are solely responsible for your Contributions to the Site.

8. Guidelines for Reviews

When posting a review, you must comply with the following criteria: (1) you should have firsthand experience with the person/entity being reviewed; (2) your reviews should not contain offensive profanity, or abusive, racist, offensive, or hate language; (3) your reviews should not contain discriminatory references based on religion, race, gender, national origin, age, marital status, sexual orientation, or disability; (4) your reviews should not contain references to illegal activity; (5) you should not be affiliated with competitors if posting negative reviews; (6) you should not make any conclusions as to the legality of conduct; (7) you may not post any false or misleading statements; and (8) you may not organize a campaign encouraging others to post reviews, whether positive or negative.

We may accept, reject, or remove reviews at our sole discretion. Reviews are not endorsed by us, and do not necessarily represent our opinions or the views of any of our affiliates or partners.

9. Submissions

You acknowledge and agree that any questions, comments, suggestions, ideas, feedback, or other information regarding the Site (“Submissions”) provided by you to us are non-confidential and shall become our sole property. We shall own exclusive rights, including all intellectual property rights, and shall be entitled to the unrestricted use and dissemination of these Submissions for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

10. Third-Party Tools & Links

We may use third-party tools and link to external websites (e.g., Google Maps, social media, payment portals).

We are not responsible for the content, security, accuracy, opinions, reliability, or privacy practices of third-party sites. If you decide to leave the Site and access third-party websites or use or install any third-party content, you do so at your own risk, and you should be aware these Terms no longer govern.

Use of those tools is governed by their respective terms. You agree and acknowledge that we do not endorse the products or services offered on third-party websites and you shall hold us harmless from any harm caused by your purchase of such products or services.

11. Cookies & Tracking

By using our Site, you consent to the use of cookies and tracking technologies described in our Privacy Policy.

You can manage cookies through your browser settings.

12. No Warranties

This Site and its content are provided “as is” and “as available.”

We make no warranties — express or implied — regarding:

Accuracy or completeness of content
Availability or functionality of the Site
Fitness for a particular purpose
Non-infringement

WE MAKE NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE SITE’S CONTENT AND WE WILL ASSUME NO LIABILITY OR RESPONSIBILITY FOR ANY (1) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT AND MATERIALS, (2) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO AND USE OF THE SITE, (3) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY PERSONAL INFORMATION STORED THEREIN, (4) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SITE, (5) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE SITE BY ANY THIRD PARTY, AND/OR (6) ANY ERRORS OR OMISSIONS IN ANY CONTENT AND MATERIALS.

Use of the Site is at your own risk.

13. Limitation of Liability

To the fullest extent permitted by law:

J.A.G. & Sons Overhead and its directors, employees, agents, and affiliates are not liable for any direct, indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profit, lost revenue, or loss of data arising from your use of the Site.
Our total liability for any cause whatsoever and regardless of the form of the action shall not exceed the lesser of the amount paid, if any, by you to us, or $100.
This limitation applies even if we have been advised of the possibility of such damages.
Certain U.S. state laws and international laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers or limitations may not apply to you, and you may have additional rights.

14. Indemnification

You agree to defend, indemnify, and hold J.A.G. & Sons Overhead harmless, including our subsidiaries, affiliates, and all of our respective officers, agents, partners, and employees, from any claims, losses, damages, liabilities, or expenses (including reasonable attorney’s fees) arising out of:

Your use of the Site
Your Contributions
Your violation of these Terms
Any breach of your representations and warranties set forth in these Terms
Your infringement of third-party rights, including but not limited to intellectual property rights
Any overt harmful act toward any other user of the Site

Notwithstanding the foregoing, we reserve the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate, at your expense, with our defense of such claims.

15. Data & Privacy

Use of the Site is subject to our Privacy Policy, which explains how we collect and process data.

By using the Site, you consent to our privacy practices. Please be advised the Site is hosted in the United States. If you access the Site from any other region of the world with laws governing personal data collection, use, or disclosure that differ from applicable laws in the United States, then through your continued use of the Site, you are transferring your data to the United States, and you agree to have your data transferred to and processed in the United States.

16. Children’s Use

This Site is intended for users 18 years or older. Persons under the age of 18 are not permitted to use or register for the Site.

We do not knowingly collect data from children under 13. If discovered, we delete such data immediately.

17. Dispute Resolution

Binding Arbitration

Any dispute arising out of or in connection with these Terms, including any question regarding its existence, validity, or termination, shall be referred to and finally resolved by the International Commercial Arbitration Court under the European Arbitration Chamber (Belgium, Brussels, Avenue Louise, 146) according to the Rules of this ICAC, which, as a result of referring to it, is considered as the part of this clause.

Restrictions

The Parties agree that any arbitration shall be limited to the Dispute between the Parties individually. To the full extent permitted by law, (a) no arbitration shall be joined with any other proceeding; (b) there is no right or authority for any Dispute to be arbitrated on a class-action basis or to utilize class action procedures; and (c) there is no right or authority for any Dispute to be brought in a purported representative capacity on behalf of the general public or any other persons.

Exceptions to Arbitration

The Parties agree that the following Disputes are not subject to the above provisions concerning binding arbitration: (a) any Disputes seeking to enforce or protect, or concerning the validity of, any of the intellectual property rights of a Party; (b) any Dispute related to, or arising from, allegations of theft, piracy, invasion of privacy, or unauthorized use; and (c) any claim for injunctive relief. If this provision is found to be illegal or unenforceable, then neither Party will elect to arbitrate any Dispute falling within that portion of this provision found to be illegal or unenforceable and such Dispute shall be decided by a court of competent jurisdiction, and the Parties agree to submit to the personal jurisdiction of that court.

18. Electronic Communications, Transactions, and Signatures

Visiting the Site, sending us emails, and completing online forms constitute electronic communications. You consent to receive electronic communications, and you agree that all agreements, notices, disclosures, and other communications we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communication be in writing.

YOU HEREBY AGREE TO THE USE OF ELECTRONIC SIGNATURES, CONTRACTS, ORDERS, AND OTHER RECORDS, AND TO ELECTRONIC DELIVERY OF NOTICES, POLICIES, AND RECORDS OF TRANSACTIONS INITIATED OR COMPLETED BY US OR VIA THE SITE. You hereby waive any rights or requirements under any statutes, regulations, rules, ordinances, or other laws in any jurisdiction which require an original signature or delivery or retention of non-electronic records, or to payments or the granting of credits by any means other than electronic means.

19. User Data

We will maintain certain data that you transmit to the Site for the purpose of managing the performance of the Site, as well as data relating to your use of the Site. Although we perform regular routine backups of data, you are solely responsible for all data that you transmit or that relates to any activity you have undertaken using the Site. You agree that we shall have no liability to you for any loss or corruption of any such data, and you hereby waive any right of action against us arising from any such loss or corruption of such data.

20. Governing Law

These Terms are governed by the laws of the State of Connecticut, without regard to conflict of law principles.

Any disputes not subject to arbitration shall be resolved exclusively in the courts located in New Haven County, Connecticut.

21. California Users and Residents

If any complaint with us is not satisfactorily resolved, you can contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834 or by telephone at (800) 952-5210 or (916) 445-1254.

22. Severability

If any part of these Terms is found invalid or unenforceable, that provision or part of the provision is deemed severable from these Terms and does not affect the validity and enforceability of any remaining provisions.

23. Changes to Terms

We may update these Terms periodically.

Changes will be effective immediately upon posting to the Site.

Your continued use of the Site after changes constitutes acceptance.

24. Termination

WITHOUT LIMITING ANY OTHER PROVISION OF THESE TERMS, WE RESERVE THE RIGHT TO, IN OUR SOLE DISCRETION AND WITHOUT NOTICE OR LIABILITY, DENY ACCESS TO AND USE OF THE SITE (INCLUDING BLOCKING CERTAIN IP ADDRESSES), TO ANY PERSON FOR ANY REASON OR FOR NO REASON, INCLUDING WITHOUT LIMITATION FOR BREACH OF ANY REPRESENTATION, WARRANTY, OR COVENANT CONTAINED IN THESE TERMS OR OF ANY APPLICABLE LAW OR REGULATION.

If we terminate or suspend your account for any reason, you are prohibited from registering and creating a new account under your name, a fake or borrowed name, or the name of any third party. In addition to terminating or suspending your account, we reserve the right to take appropriate legal action, including without limitation pursuing civil, criminal, and injunctive redress.

25. ADA Website Accessibility Statement

We are committed to ensuring our website is accessible to all users, including individuals with disabilities. We strive to follow accessibility standards such as the Web Content Accessibility Guidelines (WCAG) 2.1, which outline best practices for usability and accessibility.

We continuously work to improve the accessibility and usability of our website. If you experience any difficulty using our website, encounter any accessibility barriers, or have suggestions for improvement, please contact us:

📧 [email protected]
📞 West Haven: (203) 456-9133 | North Haven: (203) 457-8969
📍 19 Atwood Place, West Haven, CT 06516

Please include details about the issue you encountered and the assistive technology you were using (if applicable). We value your feedback and will make reasonable efforts to address your concerns promptly.

26. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and J.A.G. & Sons Overhead regarding the use of this Site. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. We may assign any or all of our rights and obligations to others at any time. We shall not be responsible or liable for any loss, damage, delay, or failure to act caused by any cause beyond our reasonable control. There is no joint venture, partnership, employment, or agency relationship created between you and us as a result of these Terms or use of the Site.

27. Contact Us

For questions or concerns about these Terms: