About J.A.G. & Sons Overhead Door
Servicing Garage Doors for New Haven County and Beyond, Located in North Haven & West Haven CT
J.A.G. & Sons Overhead Door began when owner, Joe Giaquinto, left his job as a garage door repair technician at a small company to start his career as a firefighter. What started out as Joe lending a helping hand to friends and family with their garage doors on his days off, turned into a full-time business. Because of his quality work and fair prices, he quickly gained a loyal following through word-of-mouth referrals.
Joe’s father was a successful businessman and taught him early in life the importance of standing behind one’s work. Joe trained his own sons, Greg and Matt, with this same work ethic. From their teen years, Greg and Matt helped Joe when he needed extra hands, and now the father and sons run J.A.G. & Sons Overhead Door together. Learn more about what makes our technicians stand out below!
J.A.G. Core Values
Our creed: I am a professional. I belong to a group of the best garage door service professionals in the country. I promise to live uphold these values:
Why our core values matter: To create an environment that enables me to be the best version of myself that I can be. To be truly great at something and to inspire those around me to excel at the things they want to be great at.
Integrity – We do what we say we’re going to do when we say we’re going to do it. We do the right thing, always.
Leadership – We lead from the front. We lead by example. We don’t believe in do as I say. We believe in do as we do. We are innovators at the forefront of our industry. We set the example for others to follow.
Professionalism – We represent professionalism at all times. We look and act the part.
Knowledge – We never stop learning. Every day is an opportunity to learn. We learn by teaching. We are never too busy to help each other grow as people and as professionals.
Staying Proactive Through Learning & Project Management
Joe, Greg, and Matt take pride in J.A.G. & Sons’ reputation. They are constantly looking for ways to improve their services by keeping up with the latest products and industry standards through educational opportunities and trade shows. They also have experience working with architects and project management which helps the company identify and manage obstacles during garage door repairs and installations. They each strive to enhance overall customer satisfaction, consistency, and efficiency as a team. As a local garage door company, they are constantly bettering their systems and processes for the best garage door and project experience around!
Our Certifications and Awards
To also achieve this goal, some of the certifications J.A.G. & Sons have acquired is being a proud member of the International Door Association (IDA) circa 2018. In 2020, the company also became an Accredited Dealer through the Institute of Door Dealer Education and Accreditation (IDEA). Additionally, Greg has earned multiple certifications through the IDEA and recently became the newest member of the Professional Door Association of New England.
J.A.G. & Sons Overhead Door is one of two IDEA certified garage door dealers in the state of Connecticut. This is a tremendous honor that they worked to earn through their extensive knowledge of garage doors and the upholding of excellent business practices. The IDEA or Institute of Door Dealer Education and Accreditation is a highly respected program. It works to improve on the garage door industry and rewards dealers that go above and beyond to provide quality services. IDEA training consists of a six-part, rigorous course examination and thorough documentation of business practices. They completed each of these steps and earned their accreditation so all locals can trust that J.A.G. & Sons will provide their garage door with the finest installation and repair. Just one more reason to “Go with Joe.” To learn more about why this certification makes their garage door services superior to their competitors, visit the IDEA website.
When we’re hiring, J.A.G. & Sons seeks highly qualified members that are OSHA 10 certified. They also continue to value community by participating in multiple garage door industry committees and networking groups. Each of these certifications and memberships help J.A.G. & Sons meet their goal of providing the best possible service to their customers. To us, it’s all about providing the best service around.
Learn More About Our Specialty Services
Given our experience in the industry for essential garage door repairs and replacements like replacing a damaged panel or converting high-lift springs, we have also become proficient in custom garage door installations including specialty track configurations, and a plethora of options to match your specific needs and door size.
You can learn more about our custom and specialty garage door services, and whether a larger roof pitch track installation or a high-lift garage door is the right fit for you. J.A.G. & Sons Overhead Doors are local experts that are happy to give you recommendations on how to help transform your home.
What you can expect when you “Go with Joe”
Joe’s ability to build local relationships and Greg’s ability to bring technology and a fresh mind to work every day make us a great team. Ask your neighbors and check out our reviews and you’ll see why people “Go With Joe.”
Honesty – J.A.G. & Sons was established on honesty and fairness. We started out helping family, friends, and neighbors. We treat our customers with the same fairness and honesty today as we did in the beginning.
Reliability – At J.A.G. & Sons, we stand behind our work. For 18 years, our company has survived on word-of-mouth alone and that remains our #1 form of advertising. Our success is based on your satisfaction so that is what is most important to us. While no company is perfect, we strive to make every customer experience a positive one. If you are not 100% pleased with the finished work, we will work with you to correct it until you are satisfied.
Affordability – We believe in being fair. While there may be cheaper options, there is no better value. We charge what it costs to do the job right. We encourage you to shop around to find the best fit for you, but we are confident you will find that we offer the best value. If you find something cheaper from another licensed and insured company, show us your written quote and ask us about our price match policy. At J.A.G. & Sons our customers are like family and it is important to us that you get the best product for the best price.
Attention to detail – We worry about the little things, so you don’t have to.
Knowledgeable – This business is a passion for us. We do what it takes to provide the best possible experience for our customers. We are continually looking for ways to improve by staying involved in our industry’s trade associations and making sure we are trained and educated on the latest methods and technology.
Community Involvement – Part of being a family-owned business in a small town means supporting your local community. We value our New Haven and surrounding community with word-of-mouth referrals and year-round engagement through the families and individuals we serve. J.A.G. & Sons Overhead Doors proudly supports and sponsors locals like K&P Motorsports, youth sports teams, and contributes regularly to local fundraisers.
Call Us at (203) 456-9133 or (203) 457-8969
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