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Garage Door Repair Services

Professional Garage Door Services

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Our Garage Door Repair Services

J.A.G. & Sons Overhead Door is your trusted, local garage door repair company. We serve both North Haven and West Haven, CT with quality, reliable garage door repair. Our highly trained, friendly technicians can quickly identify your broken garage door parts and offer the best garage door repair or replacement options. From garage door spring replacement to broken garage door openers to damaged sections, we have the expertise to get your door running again quickly.

When you need garage door repair, we can be at your location quickly to perform garage door repair and fix the problem. We also offer annual maintenance to prevent those underlying issues from creating a problem for you later on. Browse our list of common garage door repair services below and identify what may be causing your garage door to malfunction.

Garage Door Spring Replacement

Broken Garage Door Spring

broken garage door spring means your garage door won’t open. Since door springs typically last 10k cycles of opening your garage door, most homeowners will get about 6 – 12 years out of a garage door spring depending on how often they open their garage door. There are two typical types of springs: extension springs and torsion springs. Extension springs will be located on each side of your garage door. If you have a torsion spring, there will be one above your garage door in the middle.

Each of these springs works on a counterbalance system. This means that they do all the heavy lifting and carry a lot of tension. If a spring breaks, it typically makes a loud noise similar to a gunshot. Most people know they have a broken garage door spring because of that noise in combination with the fact the motor cannot lift the door. However, there is no need to worry; we can perform a garage door spring replacement for you!

Garage Door Cable Replacement

Garage door cables are located on either side of your garage door, running through cable drums and clipping to the door’s bottom brackets. They work closely with your springs to create a counterbalance system for your door. Because garage door cables help hold a significant amount of the door’s weight, loose or broken cables will often prevent your garage door from opening. A garage door cable can become frayed and break over time or become loose from poorly balanced springs. In either case, our expert technicians can help!

We can perform a garage door cable repair or reattach your cables to the drum to get your door working again quickly. As with attempting to repair any broken garage door parts, you have to be careful when handling a door with a broken or loose cable. Do not risk accidental injury to yourself or a family member. Instead, contact us to schedule an appointment with us for garage door cable repair or replacement! Also, schedule garage door repair if you’re not sure if garage door cable repair is the issue with your garage door. 

garage door cable replacement
Garage Door out of Track

Garage Door Out of Track

Garage doors fall out of track often. This mishap is typically due to either a fallen roller or loose cables on one or both sides. A trained professional, in many cases, can put the door back and get it running again without damaging the door. Keep in mind that the garage door is the biggest, heaviest moving part of your home, so please be careful walking around or under a door that is out of track.

Instead of risking damage to yourself, your car, or further damage to your garage door system, contact us for garage door repair! Our expert technicians can get your garage door up and running again quickly to ensure your family’s safety and the future reliability of your garage door with our garage door repair services. 

Broken Garage Door Opener

Garage door opener repair is a common service we have to perform for our customers. Your opener is the motor that does most of the heavy lifting to open and close your door. It will be located either in the middle of your garage on the ceiling or on the wall beside your door, depending on the type of opener. When you have a broken garage door opener, you will most likely be able to lift your door manually even though the keypad or clicker won’t open the door.

You will be able to open the door manually because your springs, cables, and roller should still be intact and balance the weight of the door. Of course, you should be careful when manually opening your door and stop immediately if you have too much resistance. To get your garage door opener working again, contact us to schedule an appointment with one of our experienced technicians for garage door opener repair. We will do our best to get your opener functioning again. If your opener is too worn to repair or if replacement parts can’t be found, we can also offer you New Garage Door Opener Installation.

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Damaged Sections

Horizontal sections connected by hinges are the parts that make up garage doors. Accidentally backing into the garage door or uneven weight from a worn-out spring can cause your sections to be damaged. This involves denting or warping which will stop the door from opening completely. Fortunately, in many cases, we can replace the broken elements if the original manufacturer is still making that product with our garage door repair service.

However, if there are multiple sections to your door, several damaged components, or if parts on the door are toward the end of their life cycle, you may want to consider a garage door replacement. Visit our New Garage Doors page to start browsing your options for style, material, and insulation. Also, contact us today to schedule an appointment for section replacement or a new door consultation!

Garage Door Roller Replacement

Inside the tracks that run along the sides of your garage door, you will have rollers. These allow your door to smoothly come up and down. However, these can pop out of their tracks when you have damaged sections or an unbalanced door. You will know your rollers are out of track because you will be able to see the wheels stuck outside the track. This will prevent your door from opening and could damage sections of your door if you try to open the door manually.

To fix this issue, one of our technicians can reset the roller into the track and perform a maintenance check to see what caused the roller to pop out. If your rollers have not popped out of place, but you have noticed noisy operation, you may need roller replacement. Like all garage door parts, rollers have a standard lifespan of 10-15,000 cycles which means you will need roller replacement every 10-20 years. We will replace your current rollers with a high-quality product to ensure the long-term functionality of your garage door system. Contact us today for a free quote on garage door roller repair or any other door repair needs!

high lift garage doors

High Lift Conversion

Converting or installing high lift garage doors is considered a specialty service because doing it properly is important. Installing a high lift track requires having the correct measurements and engineering the setup needed for the tracks, drums, cables, and springs to function. High lift tracks allow the door to go closer to the ceiling, so people who want to stack cars on a lift in their garage use a high lift setup. Contact us for a quote on installing high lift garage doors in your home or business!

Garage Door Maintenance

No matter what type of garage doors you own, we recommend an annual garage door service. Our maintenance check includes lubricating, tightening, and making minor adjustments to the door and motor. This annual check allows our expert technicians to identify any underlying problems before they cause damage to your entire system or create an issue that inconveniences your day.

If you do not service the door, you are more likely to end up with a broken garage door that will cost substantially more in repair or possible replacement. Instead, pay a little for that annual maintenance and save significantly more down the road. Contact us and we can schedule annual service for your home or business today!


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  • Ron and Kyle came out to fix a garage door issue I had that was previously improperly fixed by another company. They quickly identified the problems and fixed them properly.... read more

    Stephanie Fow
    June 17, 2023

    Very good service. This is the 2ond. time I used Joe (owner) co. They saved my motor the last time got it running. This time need new parts on the... read more

    stephen greene
    February 17, 2023

    Great customer service. Will 100% recommend this company to anyone in need of garage door replacements or service. Awesome professional on the spot service. Thanks again!

    John G
    November 17, 2022
  • Extremely professional, knowledgeable, and trustworthy. Look no further .

    ADL 226
    September 17, 2022

    Professional experience from courteous scheduling of appointment to thorough estimate to quality work.

    Stephen Tobias
    September 17, 2022

    Outstanding customer service. They were referred by our original installer who was out of the area, worked their schedule around our needs and were on site within 6 hours. Technicians... read more

    Joan Ravenstine
    September 17, 2022
  • Repair within one day of call. Technicians were extremely pleasant and competent. Excellent diagnosis of problem and reasonably priced solution.

    Keith Luckenbach
    August 17, 2022

    Very friendly and did a thorough job. Checked that everything was in working order after fixing issue. Will contact again if any issues arise in the future.

    Robert Plummer
    August 17, 2022

    Very professional and good workmanship.

    Jamie Axson
    August 17, 2022
  • Thanks for a job well done.

    David Valdez
    August 17, 2022

    JAG Overhead Garage Door provided top notch, 5 Star Service! I have used JAG for several years, first to replace my garage door 20 years ago and for repairs over... read more

    Harriet Katz
    August 17, 2022

    J.A.G. & Sons Overhead Door was great to deal with the installers were very professional and installed both doors very quickly. I would use them again for sure!!!

    Jason Libera
    August 17, 2022